220 & Change Lead

About 220 & Change

220 & Change is a beautiful, historic building in Pioneer Square – but it is so much more.

It is a living switchboard for the common good.  A dynamic center and a place where spontaneous connections can happen anywhere – at an event, around the lunch table or passing on the staircase.  It’s a place where changemakers, entrepreneurs, savvy optimists and practical dreamers get great stuff done – right in the middle of thriving and diverse Pioneer Square! People are committed to change – whether it’s improving lives, building a sustainable future, or starting the great venture, their sleeves are permanently rolled up.

220 & Change is the former Masin’s Furniture Building. Built in 1907, this extensively renovated, family owned, 50,000 square foot landmark is an anchor in the community.  It is classic and industrial – exposed brick and metal, massive wooden beams and pillars – made modern.  It has a sweeping staircase, high ceilings, open spaces and lots of glass connecting those in the building.  Stylish and unpolished, like its tenants.  

220 & Change houses Impact Hub Seattle, Social Venture Partners and Pinchot University.  On any given day there are classes running, people meeting, changemakers working and parties brewing.

About the Tenants

• Impact Hub Seattle is a coworking space, events space, and launch pad for purpose-driven ventures that create more value than they capture. Residing on the first two floors of 220 & Change, Impact Hub provides a remarkable space for productive work, a driven community that resides at the intersection of both for-profit and nonprofit worlds, and a diverse selection of programming to guide our members with the tools they need to build their venture.

• Social Venture Partners (SVP) is a global network of local partners connecting passion and purpose. Located on the 3rd floor of 220 & Change, SVP is a collection of volunteers, parents, community leaders and philanthropists that see the chasm between the challenges we face today as a society, and the scale at which we are engaging those challenges.

• Pinchot, a university for the common good, is located on the 4th floor of 220 & Change. Pinchot offers graduate programs in sustainable and transformational leadership and professional development.

What we’re building at 220 & Change with the Building Host Position

We want to change the world for the better, but we know that it’s ultimately happy, healthy, educated, diverse, and involved people that will make that change. Our building is in need of one person to be our full-time host for the entire building, so that when a guest, member, faculty member, student, or staff walks into our building, your job as host will be to welcome them into our space as you would into your home – make them feel welcomed, special, connected, and armed with the resources they will need to make the change they wish to see.

Who Are You?

You’re observant, smart, outgoing, and extra-friendly while manning your station, socially conscious, and love to be around other people. Most of all, you enjoy helping others in many different ways and contexts. Ideally, you have at least two years of experience in customer service positions.

GENERAL RESPONSIBILITIES:

• Front desk Management. You will be responsible for staffing the front desk from 7:45am - 4:45 pm, Monday - Friday and opening building access in the morning.

• Greet everyone. When guests or newcomers arrive, you will be responsible for finding out if they’ve been before, giving them a 60-second overview of the building and its tenants, and if appropriate, inviting them to take a tour of the building. For those that are coming in for a meeting, first day of coworking, class, etc - make sure you know why they are here and make sure they know where they are going.

• Community Management. Learn the names of everyone in the building! Know who is here and what organization they work for so you can greet them with a friendly smile everyday; connect people that may have similar personal interests/organizational missions, and keep our bulletin table updated with member/staff/student brochures/materials.

• Lobby Space Management. Our Lobby is a hybrid space that serves as informal meeting area and art gallery.  The Building Host is in charge of identifying potential art exhibits and coordinate with the tenants regarding, work selection, installation and hosting of the show on First Thursday Art Walk.

• Print conference room calendars M-F and add to conference rooms.
• Review conference room bookings every AM to ensure no double-bookings
• Manage all conference room rental logistics, including check all incoming reservations, cancel/make changes, assign, track, coordinate w/ billing, troubleshoot tech, provide appropriate level of customer service for members and public, and work with public for after-hour meeting access.

Administrative + Facilities Support

• Coordinate and distribute Impact Hub member, SVP, and Pinchot packages and mail on a daily basis. 
• Sign for incoming deliveries for members/staff/events and direct them as needed.
• Using a checklist, do a weekly walkthrough of the entire 220 building, marking what needs to be ordered or added to Facilities Manager checklist. 
  • Add tasks to Facilities Manager checklist. 
• Manage janitorial team and scheduling of carpet cleaning.
• Clean lobby and rearrange furniture.?

• Order and stock all office supplies and cleaning supplies.
  • Make list of what needs to be ordered during weekly walkthroughs.
  • Keep open list so other staff can add orders as necessary.
• Ordering new signage for Impact Hub private office tenants as necessary.
• Manage vacation days/lunchtime breaks, etc with Office Lead subs.
• Manage drop-in badges and welcome sheets for all incoming guests and drop-in members

Compensation/Benefits

• $15/hour 
• Paid Sick/Safe Time 
• Paid Vacation 
• 6 Paid holidays 
• Eligible for ORCA transportation
• Eligible for medical, dental, and vision insurance plan

How To Apply

Please submit your resume to [email protected] with “220&Change Lead Job Description” in the Subject line. In the body of the email, please remark on your customer service experience and philosophy, administrative management experience, and career goals over the next three years - one paragraph only, please!

Application Deadline: February 19, 2016

Starting Date: February 29, 2016

No email/phone call inquiries. We’ll get back to you 1-2 days after your submission. Thank you for supporting our mission!