Frequently Asked Questions

If you're interested in becoming a member, the best way to understand our space is to come and visit! Sign up for a Thursday tour, or for your one-time free Trial day.

What should I bring on my first day?

Your laptop, phone, notebook, pens, and anything else you need to work. We provide most common office supplies as a convenience for members, including day rental for VGA or DVI adaptors for use of our monitors.

Do I need to make a reservation?

Yes, please! We ask that you schedule your first day so we can be sure we have someone available to meet with you and show you the ropes. New members, please visit to schedule your kickoff day. First time here? Please sign up for your Trial Day here.

Do I have to be a member to use the space?

Nope. We have day passes available for non-members and members alike - $30/day for non-members, and $20/day for members. You can purchase via cash, credit, or check at our front desk, no reservation necessary. 

Where do I sit?

Our 1st and 2nd floor coworking spaces are composed of first-come, first-serve desk space. When you come in to work, just locate a desk that doesn't have anything on it and set up your workstation! If you need a change of scenery halfway through the day, feel free to move to another spot, switch floors, try one of our standing desks or a smaller phone room.

Can I meet with clients and make conference calls?

Of course! We have fourteen members-only, private and always free meeting spaces throughout the space, all available first-come, first-serve. You can also reserve them first thing in the morning before an afternoon meeting by writing your name in the appropriate slot on the glass. We also have five conference rooms that are automatically reservable online for an hourly fee; there is no extra charge for bringing in clients/guests for a one to two hour meeting.

Please feel free to take phone calls at your desk while you are here. We do ask for you to respect those around you; if you need to raise your voice, or just need some privacy, please step into the hallway or a phone booth.

Can I rent your event spaces for events/board meetings/happy hours?

Yes! Let's mosey on over to our Event Space page for more information.

Are you open on nights and weekends?

Our Full-Time, Complete, and Fixed Desk members have 24/7 access to our space with their keycard. All other members can access Impact Hub via the entrance at 220 2nd Ave S that is open from 8 AM to 5:30 PM, Monday-Friday. Learn more about our different membership options on our Membership page.

Do I need to sign a long-term contract?

Nope! All of our basic membership packages are month-to-month, no deposit fee required. Please email Billing at for any changes to your membership.

Where can I park?

Pioneer Square offers many inexpensive options for parking. Here's a detailed map and parking directions for all of the parking options in the area.

We also love bicyclists! Members who bike have access to a secure storage locker, with a fully stocked bicycle maintenance kit, hangers, and showers with towel service, in the basement of our building.

Can I bring my dog?

Yes, but please make sure to keep your dogs leashed and lounging next to you; disruptive or unfriendly dogs will be asked to leave.

What's the best way to keep up with your events and other offerings?

Sign up for our monthly newsletter on our website, or follow us on Facebook or Twitter for special member-only discounts to local social enterprise or startup events all over Seattle. Also, subscribe to our events calendar here.

How are you different from other coworking spaces in Seattle?

We're primarily here to support social entrepreneurs and their ideas. We describe ourselves as a member network first, collaborative workspace second. That means that we support our members through a variety of tools, including a state-of-the-art, gorgeous coworking space, opportunities to create connections with other like-minded members + investors + mentors, educational workshops and seminars, and most importantly, always keeping an eagle-eye focus on sustainability and building a strong, welcoming, and thriving local community for doing good.

Not only that, but we are part of a global movement that includes 60+ Impact Hubs all over the world. Check out their website to learn more!